Service

VW Dealers in Franklin, TN, Service Department Photo - Carlock Volkswagen of Cool Springs

Welcome to Carlock Volkswagen of Cool Springs Service Department.

It's simple. We know Volkswagen, because we drive Volkswagen models. We build new ones and old ones. We drive new Jetta and old Jetta models, Passat and Cabrio models, A3, A4, and B5 models, even a Karmann Ghia. We've got over 120 years of experience, thousands of hours of training and 100's of thousands of dollars in special tools and equipment, just to make sure we can do it right, day in and day out! That's how our service department offers top-of-the-line care to our customers. We ARE our own customers.

Our state-of-the-art facility features the most current VW medical and well-care equipment available, and our VW certified technicians will deliver the most care and the highest quality repairs.

Original VW parts are an important part of maintaining your Volkswagen's optimum performance. We offer the same high-quality parts your vehicle was born with, and we keep a large inventory of these certified parts in stock. If you'd like to order a part, you can simply fill out our online parts form.

For your convenience, if you need service, just make an appointment with our handy online scheduler or our easy-to-use smartphone app.

Carlock Volkswagen of Cool Springs

620 Bakers Bridge Avenue
Franklin, TN 37067
Driving Directions
Sales 615-236-3200
Service 615-236-3200
Parts 615-236-3200
Monday 8:30AM - 8:00PM
Tuesday 8:30AM - 8:00PM
Wednesday 8:30AM - 8:00PM
Thursday 8:30AM - 8:00PM
Friday 8:30AM - 8:00PM
Saturday 8:30AM - 8:00PM
Sunday Closed
Monday 7:30AM - 6:00PM
Tuesday 7:30AM - 6:00PM
Wednesday 7:30AM - 6:00PM
Thursday 7:30AM - 6:00PM
Friday 7:30AM - 6:00PM
Saturday 8:00AM - 4:00PM
Sunday Closed
Monday 7:30AM - 6:00PM
Tuesday 7:30AM - 6:00PM
Wednesday 7:30AM - 6:00PM
Thursday 7:30AM - 6:00PM
Friday 7:30AM - 6:00PM
Saturday 8:00AM - 4:00PM
Sunday Closed

Auto Service in Franklin, TN

At Carlock Volkswagen of Cool Springs, we strive to be the best choice for your car repair, mainentence, and service needs the Franklin, TN area. That’s why our staff is committed to ensuring that both you and your vehicle receive the best possible service. Whether you’re stopping by for a quick oil change or getting a new set of tires, our team will treat you and your vehicle with utmost respect.

We offer a wide range of services and our highly trained service technicians are capable of handling even the most complicated car repair issues. We also understand that maintaining or repairing your vehicle can sometimes be an unexpected expense. This is why we proudly participate in the Volkswagen Care program and accept the Volkswagen service credit card. Schedule a service appointment at our Franklin, Tennessee service center today.