Repair Protection · powered by First MileNever pay to repair the same part twice.
With OneTime for a LifeTime Repair Protection, you avoid financial stress while protecting your vehicle for the future. Fix it once at Carlock — and if that same part ever fails again, parts and labor are covered at $0 cost to you.
One Repair, Lifetime Coverage
Pay for a covered repair one time. That same part is protected for as long as you own your vehicle.
$0 for Parts & Labor
If the covered part fails again, both parts and labor to repair it are covered by your Limited Warranty — no cost to you.
Certified Technicians
Every covered repair is completed by Carlock's certified technicians using quality parts you can trust.
See it in 30 seconds
How OneTime for a LifeTime works
A quick look at the coverage that keeps you from ever paying twice for the same repair.
How it works
Simple coverage, real peace of mind
Here's how OneTime for a LifeTime protects you — using a timing chain as an example.
1
Get the repair done once
Say your vehicle's timing chain breaks and needs to be replaced. You pay to have the repair completed by our certified technicians.
2
You're covered if it fails again
If that same timing chain should ever fail again, the parts and labor to repair it are covered by your Limited Warranty at $0 cost to you.
3
Everything documented & digital
You receive a repair order with your eligible covered repairs identified, your Limited Warranty by email, and your contract to download on the app.
What you get
Protection that travels with your vehicle
Never pay for the same part twiceCovered repeat repairs are handled at no cost to you.
Parts & labor includedBoth are covered by your Limited Warranty on eligible repairs.
Repairs by certified techniciansQuality work you can rely on, every time.
Your contract, on the appDownload and access your coverage anytime on Android or iOS.
Nationwide supportMoved or traveling? The Administrator is a toll-free call away.
Protect your vehicle's futureAvoid financial stress from unexpected repeat repairs.
One repair. A lifetime of protection.
Ask your Carlock Automotive service advisor how to add OneTime for a LifeTime Repair Protection to your next covered repair.
Schedule ServiceQuestions
Frequently asked
What does "never pay for the same part twice" mean?
You pay for a covered repair one time. If that same part fails again, the parts and labor to repair it are covered by your Limited Warranty at $0 cost to you — for as long as you own the vehicle.
How do I know what's covered?
When your repair is completed, you'll receive a repair order with the eligible covered repairs clearly identified, plus an email with your Limited Warranty. You can also download your contract on the app.
Who performs the repairs?
Covered repairs are completed by Carlock Automotive's certified technicians.
What if I move or I'm traveling?
In case of a breakdown, contact your Carlock Automotive service advisor and they'll help coordinate your covered repair.