TYPE:SalesMODEL:TiguanYEAR:2025
Average Score (433 reviews):4.8
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:AtlasYEAR:2019
TYPE:ServiceMODEL:TiguanYEAR:2021
TYPE:ServiceMODEL:JettaYEAR:2019
VW does a thorough job on letting me know what needs attention and is fast!
TYPE:ServiceMODEL:TiguanYEAR:2023
TYPE:ServiceMODEL:TiguanYEAR:2020
Hayley was very professional and friendly and she communicated in a timely manner.
TYPE:ServiceMODEL:ID.4YEAR:2023
I was greeted warmly and made comfortable during my wait for service to be completed. I was kept informed during said service.
TYPE:ServiceMODEL:TiguanYEAR:2024
My part came in and no one notified me. I had waited 2 months. When took car for service, I couldn't get it back the same day. I also had to call twice to get an appointment.
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2020
The service provider by the technician and Haley (Service Consultant)
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024
The service team is polite, professional, and informative. The team there appears to be short staffed because the service dropped considerably when my service rep left for several days of PTO.