Average Score (454 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

454 Ratings

4.7 Average

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  • Mikhail M.07-15-2025

    TYPE:ServiceMODEL:ID.4YEAR:2024

    Wonderful service, Toni and Tim always set the bar to the next level!

  • Benjamin S.07-15-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

    The staff is always very polite and give top notch customer service. Will continue to come back just for those reasons

  • Baron S.07-14-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    completed within 2 hours

  • Michael S.07-12-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    Cara and the whole experience was perfect!

  • Michael Y.07-07-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2024

    The service was on time and the car looked great after my first oil change. Thanks much!

  • Payton R.07-06-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

    They got me in quickly and ensured my car was good to go after an accident. No improvements on my end. Very accommodating and pleasant to work with.

  • Joshua M.07-05-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Had my car for two months doing an engine swap. Got the car back and it shakes violently in low gears and while idling. Now you won’t get the car towed to the dealership to get it looked at? I have to do that in my dime?

  • Renata H.07-03-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    Jasten was super nice and friendly! That’s the type that f energy you need from a greeter! He was great!! The technician that brought my car to me was also super nice and friendly. It’s not always a nice visit as a female but the staff (all male) were very nice.

  • Toshiya Y.07-02-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    Maintenace members in the Dealer always communicate and help my vehicle maintenance effectively.

  • Abraham D.07-02-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024