TYPE:ServiceMODEL:ID.4YEAR:2024
Wonderful service, Toni and Tim always set the bar to the next level!
620 Bakers Bridge Avenue
Franklin, TN 37067
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:ID.4YEAR:2024
Wonderful service, Toni and Tim always set the bar to the next level!
TYPE:ServiceMODEL:TiguanYEAR:2021
The staff is always very polite and give top notch customer service. Will continue to come back just for those reasons
TYPE:ServiceMODEL:TiguanYEAR:2024
completed within 2 hours
TYPE:SalesMODEL:TiguanYEAR:2025
Cara and the whole experience was perfect!
TYPE:ServiceMODEL:Golf GTIYEAR:2024
The service was on time and the car looked great after my first oil change. Thanks much!
TYPE:ServiceMODEL:TaosYEAR:2022
They got me in quickly and ensured my car was good to go after an accident. No improvements on my end. Very accommodating and pleasant to work with.
TYPE:ServiceMODEL:TiguanYEAR:2022
Had my car for two months doing an engine swap. Got the car back and it shakes violently in low gears and while idling. Now you won’t get the car towed to the dealership to get it looked at? I have to do that in my dime?
TYPE:ServiceMODEL:TaosYEAR:2024
Jasten was super nice and friendly! That’s the type that f energy you need from a greeter! He was great!! The technician that brought my car to me was also super nice and friendly. It’s not always a nice visit as a female but the staff (all male) were very nice.
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024
Maintenace members in the Dealer always communicate and help my vehicle maintenance effectively.
TYPE:ServiceMODEL:TiguanYEAR:2024