Average Score (433 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

433 Ratings

4.8 Average

Models
Types of Survey
Filter by
  • Abraham D.07-02-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • John L.07-02-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

    Everyone there was kind, courteous and helpful!

  • Cassandra D.07-01-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

    The Communication, empathy and expertise was top notch. Makes me want to buy another car from you in the future.

  • Jeannette W.07-01-2025

    TYPE:ServiceMODEL:JettaYEAR:2021

    Service department is always very helpful, friendly and fixes the car, right

  • Jesus O.06-30-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

    Excellent communication and friendly staff

  • Mary M.06-30-2025

    TYPE:ServiceMODEL:AtlasYEAR:2025

  • Nancy D.06-28-2025

    TYPE:ServiceMODEL:JettaYEAR:2021

    Called and got an appointment same day which fit my schedule!

  • Rex B.06-28-2025

    TYPE:ServiceMODEL:ID.4YEAR:2022

    They failed to diagnose the problem with the rear liftgate. I had to show the tech the issue before he could understand what was happening.

  • George G.06-28-2025

    TYPE:ServiceMODEL:BeetleYEAR:2018

  • Nathan J.06-27-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    This was the smoothest, most upfront care buying experience I’ve ever had.