Average Score (454 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

454 Ratings

4.7 Average

Models
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  • Nicholas G.04-17-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2019

    Good communication, relatively fast service each time I am there, feel car is well taken care of.

  • Ashae A.04-17-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

    Experience is always a pleasant one, great and effective communication and execution. I absolutely have no complaints

  • Rachel S.04-17-2025

    TYPE:ServiceMODEL:ID.4YEAR:2021

    The service team was very busy but delivered great service and communicated well.

  • Tim M.04-17-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

    .

  • Margaert C.04-17-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Quick, thorough

  • Michael P.04-16-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Amazingly fast service and excellent customer experience

  • Ileana D.04-16-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

    Kind staff & clean.

  • Abbey S.04-14-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Prompt accurate service

  • Kyle B.04-14-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

    Staff was easy to communicate with and very knowledgeable

  • Steve L.04-14-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022