TYPE:ServiceMODEL:AtlasYEAR:2023
Average Score (454 reviews):4.7
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:SalesMODEL:TaosYEAR:2025
TYPE:ServiceMODEL:JettaYEAR:2019
TYPE:SalesMODEL:AtlasYEAR:2025
We were sure we wanted to purchase a vehicle that day. Things went quickly and we left with unanswered questions about features and mechanical upkeep.
TYPE:SalesMODEL:AtlasYEAR:2025
My husband and I recently purchased a new 2025 VW Atlas from Volkswagen of Cool Springs and we couldn't be happier with the experience. Connor Hill was absolutely fantastic from start to finish. He was knowledgeable, patient, and genuinely card about helping us find the perfect car. He also had a great sense of humor through out the entire process. Connor answered all of our questions and he made the process smooth and stress-free. He even followed up with a call after the sale to ensure we were satisfied. It was a great experience all around! Everyone at VW of Cool Springs made the difference in our car-buying experience!
TYPE:SalesMODEL:JettaYEAR:2025
Sarah was incredibly helpful throughout the entire car-buying process. She made everything smooth and efficient, and the transaction was completed much faster than we expected. Her professionalism and support truly stood out!
TYPE:SalesMODEL:JettaYEAR:2025
Sarah was incredibly helpful throughout the entire car-buying process. She made everything smooth and efficient, and the transaction was completed very quickly. We truly appreciated her professionalism and dedication!
TYPE:ServiceMODEL:AtlasYEAR:2021
Fixed my problem the same day for a reasonable price.
TYPE:ServiceMODEL:TiguanYEAR:2024
Tony and his team did an excellent job. Good snacks are important. Thanks for the car wash. Highly recommend
TYPE:SalesMODEL:TaosYEAR:2025
Overall, a good experience. I have visited this dealership and location years ago when I owned another VW.