Average Score (433 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

433 Ratings

4.8 Average

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  • Jennifer L.09-21-2025

    TYPE:ServiceMODEL:TiguanYEAR:2025

    Hayley was super knowledgeable about the issue with my car and kept me updated on when my car would be ready. I was very impressed with the customer service.

  • Blake M.09-21-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2024

  • Jp W.09-19-2025

    TYPE:ServiceMODEL:ID.4YEAR:2021

    The vehicle was ready when promised which is key. In addition I was impressed that the tech working on my vehicle recorded a video walk-around and review of work accomplished as well as make recommendations.

  • Alex R.09-19-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2020

  • Austin P.09-19-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022

    N/A

  • Sonny T.09-18-2025

    TYPE:ServiceMODEL:Golf RYEAR:2023

  • Casey H.09-17-2025

    TYPE:SalesMODEL:Golf GTIYEAR:2025

    Really like this dealership. It’s like our 6th VW from here. Brad Holman, one of the sales managers, is fantastic and a true VW enthusiast.

  • Lisa A.09-17-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2023

    This is the first time I've ever recieved decent service at this dealership. I didn't have to wait for my car to be serviced, the service rep was very friendly and competent, and the required service was finished ahead of time.

  • Chad W.09-15-2025

    TYPE:ServiceMODEL:ID.4YEAR:2025

    Chad was so amazing! Kept me up to speed with every update! 10/10 would work with again!

  • Albert S.09-15-2025

    TYPE:ServiceMODEL:ID.4YEAR:2021

    Great service and communication