TYPE:ServiceMODEL:TiguanYEAR:2025
Hayley was super knowledgeable about the issue with my car and kept me updated on when my car would be ready. I was very impressed with the customer service.
620 Bakers Bridge Avenue
Franklin, TN 37067
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:TiguanYEAR:2025
Hayley was super knowledgeable about the issue with my car and kept me updated on when my car would be ready. I was very impressed with the customer service.
TYPE:ServiceMODEL:Golf GTIYEAR:2024
TYPE:ServiceMODEL:ID.4YEAR:2021
The vehicle was ready when promised which is key. In addition I was impressed that the tech working on my vehicle recorded a video walk-around and review of work accomplished as well as make recommendations.
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2020
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022
N/A
TYPE:ServiceMODEL:Golf RYEAR:2023
TYPE:SalesMODEL:Golf GTIYEAR:2025
Really like this dealership. It’s like our 6th VW from here. Brad Holman, one of the sales managers, is fantastic and a true VW enthusiast.
TYPE:ServiceMODEL:Golf GTIYEAR:2023
This is the first time I've ever recieved decent service at this dealership. I didn't have to wait for my car to be serviced, the service rep was very friendly and competent, and the required service was finished ahead of time.
TYPE:ServiceMODEL:ID.4YEAR:2025
Chad was so amazing! Kept me up to speed with every update! 10/10 would work with again!
TYPE:ServiceMODEL:ID.4YEAR:2021
Great service and communication