TYPE:ServiceMODEL:Golf RYEAR:2024
Easy to schedule, efficient service, polite and knowledgeable service advisors.
Average Score (433 reviews):4.8
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:ID.4YEAR:2021
Have always been happy with the service I receive at this dealership.
TYPE:ServiceMODEL:TiguanYEAR:2023
TYPE:ServiceMODEL:JettaYEAR:2019
I'm new to Nashville. The customer service and comfort in the waiting room reminded me of Gengras in Plainville, CT. It did feel a little more expensive; however, I know it will be done correctly the 1st time.
TYPE:ServiceMODEL:ID.4YEAR:2024
TYPE:SalesMODEL:TiguanYEAR:2024
Vonte was great to deal with.
TYPE:SalesMODEL:AtlasYEAR:2024
Great experience overall! I knew what I wanted to test drive, so when I got there, Vonte immediately pulled up the requested models. I appreciated getting right to it & not wasting time. He was not pushy in the process, which made it very comfortable. He also really knew the details about the car and trim package.
TYPE:ServiceMODEL:TiguanYEAR:2018
I continue to bring my vehicle to Volkswagen of America and Volkswagen of Cool Springs because of the extremely pleasant and professional staff and service. Car servicing gives me anxiety but this location is always kind and compassionate with me. They also give me all of the necessary information needed to make the best decisions for each visit.
TYPE:ServiceMODEL:JettaYEAR:2021
Jack was very helpful, and warm in demeanor. He clearly explained costs, asked what services I preferred, and always made me feel comfortable.
TYPE:ServiceMODEL:TiguanYEAR:2018