Average Score (433 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

433 Ratings

4.8 Average

Models
Types of Survey
Filter by
  • Seth C.12-28-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2020

  • Carey C.12-27-2024

    TYPE:ServiceMODEL:ID.4YEAR:2024

  • Jacqueline P.12-26-2024

    TYPE:ServiceMODEL:TiguanYEAR:2018

  • Brittany A.12-25-2024

    TYPE:SalesMODEL:TaosYEAR:2024

    Great experience. Nice sales people. Everyone was knowledgeable about the cars sold.

  • Michael B.12-24-2024

    TYPE:ServiceMODEL:JettaYEAR:2021

    Very good service always. Daniel always takes care of my car..

  • Bill B.12-23-2024

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Excellent service and communication doing my recent service experience

  • Jeffrey R.12-23-2024

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Denise S.12-22-2024

    TYPE:SalesMODEL:TaosYEAR:2024

    The service was incredible. I just relocated here from California which mckenna always took such care for us with the last 5 vw jettas. We felt cared for and so welcomed. I would so recommend anyone relocating or not to go give them the Noah the first opportunity to make a deal!

  • Ellie M.12-22-2024

    TYPE:ServiceMODEL:AtlasYEAR:2018

    Super helpful Alex has gone above and beyond for me

  • Kelly F.12-20-2024

    TYPE:SalesMODEL:AtlasYEAR:2024

    I was trying to find the best car for myself, and my family. Overall, we were looking to downsize and get into a vehicle that was more suitable for my lifestyle, and give us breathing room with a lesser payment. Sarah went above and beyond showing me different cars and and she walked me though all possible payment scenarios. I was so grateful she never gave up on me, and the whole team was extremely caring. The paperwork was easy, and the staff was efficient. I did not feel I was waiting around to see anyone for too long. There was never any pressure for me to upgrade anything, that was not in my best interest. They cleaned the car, transferred my plates and it was the SMOOTHEST sale I have ever had! Thank you VW!