Average Score (433 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

433 Ratings

4.8 Average

Models
Types of Survey
Filter by
  • Brian P.12-01-2024

    TYPE:ServiceMODEL:JettaYEAR:2022

  • Ahlstrom W.11-30-2024

    TYPE:SalesMODEL:Golf GTIYEAR:2024

    Absolutely incredible experience through and through!

  • Parker B.11-30-2024

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Had a great experience. Jack did a great job explaining what they were doing for the service both before and after and the technicians worked really fast which I appreciate it. Jack has helped me out before and is always very professional and kind. Definitely would come back to the cool springs dealership 10/10

  • Casey R.11-30-2024

    TYPE:ServiceMODEL:GolfYEAR:2019

  • Mikhail M.11-29-2024

    TYPE:ServiceMODEL:TaosYEAR:2023

    Wonderful experience

  • Rudy C.11-29-2024

    TYPE:ServiceMODEL:AtlasYEAR:2023

  • Candi G.11-28-2024

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2024

  • Roger H.11-28-2024

    TYPE:SalesMODEL:Golf RYEAR:2024

  • Demika L.11-28-2024

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • Bruna M.11-27-2024

    TYPE:SalesMODEL:AtlasYEAR:2024

    Connor and everyone we came into contact with there was very nice and helped us find exactly the vehicle we wanted even when having to pick it up from out of state! Making a new car purchase is a big deal so getting exactly what we were looking for is important to us. Getting the vehicle for us from out of state showed us that they wanted us to be happy with the purchase too.