Average Score (433 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

433 Ratings

4.8 Average

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  • Robert B.11-26-2024

    TYPE:SalesMODEL:Golf GTIYEAR:2024

    Always great working with Brad. He always takes care of everything.

  • Alvaro C.11-26-2024

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Service and friendliness definitely characterize VW Cool Springs

  • Steven K.11-26-2024

    TYPE:ServiceMODEL:AtlasYEAR:2019

    Easy in and out, along with good status info

  • Richard K.11-25-2024

    TYPE:SalesMODEL:TaosYEAR:2024

    Easty to buy.

  • Michael Y.11-23-2024

    TYPE:SalesMODEL:Golf GTIYEAR:2024

    Noah did a great work on making a good deal on my first GTI! The finance person was not pushy like other places I've been and the Manager was great also because of an unusual request I had to see if the GTI fit in my small garage. It did and all is good. PS: The coffee machine makes really good coffee. Overall, Cool Springs VW made buying a car a good experience.

  • Zechariah P.11-23-2024

    TYPE:SalesMODEL:TiguanYEAR:2024

    I just appreciate the honesty and the non game playing. It felt legit not gimmicky.

  • Christopher W.11-23-2024

    TYPE:ServiceMODEL:TiguanYEAR:2023

    Quick service, out faster than quoted, nice people

  • Marissa R.11-22-2024

    TYPE:ServiceMODEL:TaosYEAR:2024

    Quick and easy service, workers were friendly and accommodating.

  • Renee R.11-22-2024

    TYPE:ServiceMODEL:JettaYEAR:2020

  • Sedin H.11-20-2024

    TYPE:ServiceMODEL:Golf GTIYEAR:2024