Average Score (454 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

454 Ratings

4.7 Average

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  • Bonnie G.08-28-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Hayley was great from the moment I walked in to the moment my car was done. Truly appreciated her keeping me updated throughout the process!

  • Morgan M.08-27-2025

    TYPE:ServiceMODEL:AtlasYEAR:2023

    Hayley is an excellent service advisor! She is very helpful, thorough, & communicative. She kept me up to date with the status of my repair and the expected finish date. She was able to get my work covered under warranty and it was a stress free process. I very much appreciate her for how she truly cares for her customers & loves what she does!! Thanks Hayley!

  • Gregg H.08-26-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

  • Jeffrey C.08-26-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    In and out. Very efficient and very professional.

  • Shant G.08-26-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2023

    My beloved GTi had a problem fully covered under warranty. Haley was my service advisor. She was able to get me in, get me a loaner car, get the work done, and have me on my way all done very efficiently. She was responsive to me needs/requests and always very polite and non-confrontational. I bought my GTi at this dealership, and even though I am closer to another dealership, I choose to return to this one for service because of their professionalism and efficiency.

  • Jubal M.08-25-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

    The staff was very eager to help in anyway possible to make our experience the best.

  • Lisa H.08-25-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

    They got me out in a good amount of time and addressed all my issues.

  • Hayley J.08-25-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2019

  • Wendell C.08-25-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

  • Malory W.08-25-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

    Great staff, work, quick communication and accommodations. Chad was great to work with.