Average Score (454 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

454 Ratings

4.7 Average

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  • Markel J.08-25-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2021

    Whenever I come to this location everyone on staff is always polite and friendly. I’m always out in a timely manner as well

  • Robyn N.08-25-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Above and beyond as usual - it was easy to schedule on the app, and they were ready for me when I came in for my appointment. They graciously listened to my concerns, checked them out, and provided helpful feedback on what was occurring. Definitely a luxury experience.

  • Lana S.08-24-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2020

    I needed help the day of and with very little time, and the adviser got me in and out in 2 hours.

  • Akajiugo A.08-21-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

  • Ethan B.08-21-2025

    TYPE:ServiceMODEL:Golf RYEAR:2018

    Everything was great, staff was kind and very helpful during my visit. I have no complaints!

  • Ross B.08-21-2025

    TYPE:ServiceMODEL:JettaYEAR:2021

    Service was excellent from start to finish.

  • Anissa C.08-21-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023

    They diagnosed my issue quickly and contacted the warranty department to see what needs to be done to correct the isse.

  • Daniel S.08-21-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

    Communication was great.

  • Kelly C.08-20-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

    I was early for my appointment and they moved me right along with my appointment and things were fine just under an hour which was great

  • Melissa H.08-20-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

    VW had turned “it” around. Several years ago I dreaded entering the dealership but this past visit was excellent! Calling for an appointment to picking up my car, I had nothing but wonder service and everyone was happy and smiling!